Terms of Service

Overview

By using our website and services, you agree to the following terms:

Introduction

If you continue to browse and use this website, you are agreeing to comply with the following website Terms and Conditions, which together with our Privacy Policy govern Evolving Solutions relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The following terminology applies to these Terms and Conditions, Privacy Policy and any or all Agreements:

• “Client”, “You” and “Your” refers to you, the person accessing this website and accepting our company’s Terms and Conditions
• The term “Evolving Solutions”,  “This Company”, “Ourselves”, “We” and “Us”, refers to the owners of the website.
• “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Your submission of personal information through the store is governed by our Privacy Policy.

Exclusions and Limitations

The information on this website is provided on an “as is” basis and are subject to change without notice.

To the fullest extent permitted by law, we exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

 The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

We use WooCommerce, Stripe and PayPal gateways to process payments. If you choose to use WooCommerce, Stripe and PayPal as the payment gateway to complete and pay for your order, you will provide your credit card number, directly to these Comapanies and their privacy policies will apply. Our Terms are payment in full upon a digital transaction. All goods remain the property of the Company until paid for in full.

Cancellation / Refund Policy

Please refer to our Refund & Returns Policy. Refunds will be offered at our sole discretion.

Termination of Agreements and Refund Policy

Both the Client and Ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability

Unless otherwise stated, the services featured on this website are available on a Global Basis. All advertising is intended for the Global market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Links From This Website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Notification of Changes

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact Details

Questions about the Terms of Service should be sent to us at info@evolvingsolutions.world

Refunds & Returns

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned including perishable goods. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include Gift cards, Downloadable software products, Some health and personal care items.

To complete your return, we require a receipt or proof of purchase.

Do not send your item before receiving prior return authorisation from us.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account and contact your credit card company as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us by email.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to gain return authorisation before sending.

Gifts

If the item was marked as a gift when purchased and shipped directly to you or your nominated recipient, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

You will be notified of the return address once authorisation has been issued.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@evolvingsolutions.world for questions related to refunds and returns.